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Showing posts with label Social network. Show all posts
Showing posts with label Social network. Show all posts
Jul 23, 2010
Status symbol: Facebook is ubiquitous, but is it really an antisocial network?
Image via WikipediaBy Monica Hesse
Washington Post Staff Writer
Friday, July 23, 2010; A01
Earlier this week Facebook acquired its 500 millionth user. This means that more people are on Facebook, which got its start a mere six years ago, than live in the United States, Canada and Mexico combined. Fewer people live on Facebook than in China, but Facebook is banned in China. If it weren't, then Facebook would have even more users.
How to mark this moment? The social network has taught us, above all else, the value of the brief and tangential -- the "ambient intimacy" that social scientists use to describe the site, where users become close simply by absorbing the casual status updates on each other's lives.
So, updates, then. A series of scattered ways to think about our relationship with this sprawling, looming thing. "What's become ordinary is that you are interacting with hundreds of people in the same space," that the compartments we once created for our interactions are dissolving, says Zeynep Tufekci, a sociology professor at University of Maryland Baltimore County who studies the social impacts of technology.
"You're having connections that were never before possible," Tufekci says. "It's profoundly altered our relationships."
Uh-uh.
But maybe, yes?
* * *
Facebook: It has rendered obsolete from the English language the phrase, "I wonder whatever happened to . . . "
Facebook: The bigger it gets, the more grumbly we get. In a recent survey on Web site satisfaction conducted by ForeSee Results, Facebook was ranked behind Google, Wikipedia, Bing, behind almost everything in its category, at 64 points out of 100. It's never doing quite what we want, even when we don't know what we want it to be doing. (We want it to stop changing its privacy settings.)
Facebook: The nostalgia, the elation, the lazy weekend afternoons spent with fingers poised over keys, trying to recall names. The kid from AP Chem. Whatshisname. Jason Whatshisname. The gratification when we found him, living in El Paso, maybe, working in pharmaceuticals.
Facebook: It's bigger than Jason Whatshisname. The vastness of the network's size means that our connection webs are increasingly complicated, too. "We usually think of connectedness as one-to-one, connecting to another person or connecting with information," says William Powers, the author of technology liberation manifesto "Hamlet's BlackBerry." "But in a larger sense, what we're really connecting to is the crowd," to that barbaric yawp of humanity. We're deciding how public we want to be, and what we want that public to think of us.
Facebook True Story No. 1: "I used to respond immediately to friend requests," says Madeeha Syed, a music writer in Pakistan who has been on the site for a few years. "But in the past six months I'm tired. I'm just tired." She no longer recognizes the people who are friending her. She used to deny these strangers, but two weeks later they would try again, forgetting they'd already been rebuffed once. Now she just lets the requests build up into a teetering pile that looms over her sanity. It's up to 447 now. "Four hundred and forty-seven requests is very intimidating," she says.
* * *
Maybe the exhaustion is generational, with digital natives -- under 30s -- bringing different expectations to the site than the older digital immigrants. "Technology doesn't create a separate world," Tufekci says. "But it does create some new norms." Digital immigrants, says Tufekci, might never comprehend the semantics of a site that labels both your priest and your ex-boyfriend's ex-roommate as "friends."
Another thing: Seriously, Mom. You do not need to sign your name to your wall posts.
Facebook: It is a fact that the people who lead the least interesting lives will post the most updates on them. These updates will be about how they can't wait for Friday, how they are glad Friday is here and how they are sad Friday is gone.
Defriend. Defriend. Defriend. Defriend.
Facebook True Story No. 2: "I thought I'd been very discriminating" with friend selections, says Renee McGivern, a consultant in Minnesota. But now she's wondering what she really has in common with these people at all. "It's really starting to be like the old telephone party line, where the vast majority is all idle gossip." Isn't it ironic, she says, that we're going back to that?
As a solution, "I'm hiding people like crazy." She lowers her voice. "And they don't know it! How do you tell people you're hiding them? They see me and they assume I've been reading all of their posts."
The guilt. The guilt you used to have over forgetting a friend's birthday is now magnified because it's always someone's birthday, somewhere in your network.
Gone are the days of unfolding conversations, news revealed in person and with dramatic pauses: We are . . . getting . . . married!
Now we enter everything mid-discussion, already debriefed.
Facebook: Oxygen Media released a recent survey in which 42 percent of single women 18 to 34 said it was okay to post drunken pictures of themselves. Who are these women?
Facebook: It's ruined our concept of privacy.
On the other hand, says David Kirkpatrick, author of "The Facebook Effect," maybe that privacy is a dated construct -- at least according to the site's philosophy. The company's ethos implies that people should "have one identity -- that perhaps it's unethical to present one identify at the office and another at home, or one face at the golf course" and another at a party, says Kirkpatrick. Maybe everyone should know us as the same person, whomever we decide that is online.
Maybe we are afraid of our own unified identities? Maybe the thing that is unsettling about the site is that it is the relentless online version of running into your cool soccer friends when you're hanging out at Five Guys with your church group? Multiple competing variations on yourself, and all of them true.
* * *
Facebook: Is still as bright and shiny as it ever was! How else to explain books like "Facebook Fairytales," which recount how people have found love, found long-lost relatives, found organ donation matches. There is so much redemption on the site, so many chances to see how the mean girls turned nice and the nice girls stayed that way.
Facebook: There are still people who are not on it. I don't gettttt it, they say. What does it dooooo?
Facebook: The lazy weekend afternoons bleed into evenings. The eyestrain headaches, the cramped fingers. We think about getting out of the house, calling up a friend. But then again, we already know what they're up to. They are "watching 'Coraline' with Isabelle and waiting for the laundry to dry."
Is this site enriching our relationships, or is it making us too lazy to check in with people in person anymore? Have we sustained ourselves on a friend diet of bread crumbs for so long that we no longer want sandwiches?
Facebook True Story No. 3: "I really value thoughtfulness and rigorous" dialogue, says Amy Alexander, a writer in Washington. But on Facebook, "I find myself chiming in with glib asides," for the amusement of her network. "I feel like I'm getting ADHD. I feel like it's inhibiting my ability for thoughtfulness." She joined the site in the middle of 2009 and is now considering a moratorium, to get her brain back.
Alexander, like so many others, is still negotiating boundaries. When you're still relatively new to Facebook, it seems like, if you just try hard enough, you can keep up with each and every Facebook friend.
But here's a secret early adopters know: You can't. It is impossible to water everyone's Farmville, coo over everyone's puppy pictures or get annoyed by every inane status update.
Eventually, Facebook will fade into the background of your life, no longer new and perhaps actually boring -- about as remarkable as a ringing telephone.
Jun 1, 2010
'Social Networks' - 1,500+ Links from Alexa Internet
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May 29, 2010
What sites such as Facebook and Google know and whom they tell
By Ariana Eunjung Cha
Washington Post Foreign Service
Saturday, May 29, 2010; A01
When Disa Powell's husband and brother were badly burned in an electrical explosion while conducting maintenance at a Wal-Mart store and the family sued, the defense went after something she never expected: her online life.
Through a subpoena seeking information about the men's injuries, Wal-Mart was able to gain full access to her Facebook and MySpace social-networking accounts -- every public and private message, contact and photo for the previous 2 1/2 years.
There were the pictures of Powell's newborn baby lying in a hospital bed after heart surgery (Label: "The hardest day of Mommy and Daddy's life"). The messages detailing problems with her pregnancy ("I got a bladder infection, which has moved to my kidneys"). And the messages dissing on friends ("Brad is a big fat BABY, and can't do anything by himself. The whole issue is that he's lazy").
"I was livid," said Powell, 35, a former hospital administrator who a few years ago moved from Maryland's Eastern Shore back to her home town in Oklahoma. "I felt like I had been seriously violated."
The case, which was settled out of court in January, offers a window into an issue that in recent weeks has riled members of Congress, consumer advocacy groups and tens of thousands of account holders: what your social-networking sites know about you and whom they share it with.
Many online service providers over the past few years have been building huge dossiers with minute details of each user's online activities -- a practice that isn't usually mentioned in privacy policies. Some companies anonymize the data, while others do not. Some store detailed data for a month, while others keep it for years.
At the same time, the ease with which outsiders can access the data is increasing, as corporations, insurance companies and parties in divorces or employment disputes make widespread use of subpoenas.
David Hersh, the attorney who represented the Powells and Disa's brother Joel Ledbetter, said such subpoenas have become standard practice in litigation and are "meant to discover information that would be embarrassing or might be used adversely even if it has nothing to do with the claim."
Companies own the dataBecause your account information is stored on a company's servers, on the "cloud" that is the Internet rather than on your personal laptop, the company owns it, not you. While accessing your laptop may require a difficult-to-obtain search warrant, getting certain data on Facebook, MySpace, Meetup, LinkedIn and other social-networking sites' servers may require only a simple subpoena.
"The law in this area is really outdated. It's pre-'www,' " Christopher Calabrese, legislative counsel for the American Civil Liberties Union, said of the 1986 act that was designed to introduce privacy controls to electronic communications. "Back then nobody could even figure out whether an e-mail was more like a letter or a phone call."
Efforts to give consumers more control over their private information have accelerated in Washington over the past month, in the wake of a furor over privacy policy changes at Facebook in particular. (Washington Post Co. Chairman Donald E. Graham is on the board of directors at Facebook.) Facebook chief executive Mark Zuckerberg tried to quell the outcry this week by making it easier for users to control how they share data.
On Friday, Rep. John Conyers Jr. (D-Mich.), chairman of the House Judiciary Committee, wrote to Facebook and Google to demand that they cooperate with congressional investigators looking into privacy practices. Google has drawn scrutiny for accessing information including e-mails and surfing from open WiFi networks while photographing streets for its mapping service.
Sen. Charles E. Schumer (D-N.Y.) has called on the Federal Trade Commission to provide guidelines for use of private information and prohibit access without user permission. The ACLU is part of a coalition of advocacy groups and tech companies that is pushing for a major overhaul of the 1986 act.
Meanwhile, software developers are working on a way to prohibit access using technology. Four New York University students recently made headlines for a project they call Diaspora that they say will allow users to keep control over their social-networking information. The group was seeking $10,000 for its startup but has raised $190,000 since the Facebook controversy broke out in late April.
In the 15 years since the World Wide Web brought the Internet to the masses, the most successful companies have been those that collect information about users and use it to sell things. Google, for instance, has confirmed that it keeps track of search queries sent from a particular IP address. (A spokesman said the company anonymizes IP addresses associated with search queries after nine months and cookies after 18 months.)
Extensive data collectionCompanies are loath to talk about what information they track, but internal compliance manuals for law enforcement for Facebook, Yahoo and Microsoft reviewed by The Washington Post show that their data collection is much more extensive than users might believe based on what they themselves can access.
For example: Microsoft tracks the Xbox LIVE start and end dates and times for game-playing and notes the game played, such as "SW: Jedi Academy." Yahoo keeps chat and instant messenger logs for 45 to 60 days and notes the time/date and IP address for when content is added or deleted to someone's profile or to its Flickr photo service.
Facebook's data collection is among the most detailed.
For every user id, Facebook keeps a log of the IP address that accessed the account, the date and time, and what exactly the user did -- clicking on an advertisement, looking at someone else's profile, posting a photo or sending a message to a friend, etc.
Facebook spokesman Andrew Noyes declined to comment on specific data-gathering and retention policies but said the privacy policy makes clear that the company may disclose information pursuant to subpoenas, court orders or other requests.
However, Noyes said, "We scrutinize every single information request; require a detailed description of why the request is being made; and, if it is deemed appropriate, share only the minimum amount of information."
Facebook says in its compliance manual that it generally retains information about activity by IP address for 90 days, but in the Ledbetter-Powell case it's clear that other information, such as her private messages to and from friends, had been kept since her account was opened in 2007.
Eben Moglen, a Columbia University law professor and director of Software Freedom Law Center, calls Facebook "one big database of hundreds of millions of people containing the kind of information far beyond what the secret police in 20th-century totalitarian regimes had."
The company knows which social contacts are closest to you and can guess your moods, he said. And if you're obsessively checking another person's profile at the same time he or she is doing the same with yours, Moglen claims, "Facebook can even tell you're going to have an affair before you do."
Research editor Alice Crites contributed to this report.
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May 9, 2010
The Tell-All Generation Learns When Not To, at Least Online - NYTimes.com
Christopher Capozziello for The New York Times
“I am much more self-censoring,” said Sam Jackson, a student.
By LAURA M. HOLSON
Min Liu, a 21-year-old liberal arts student at the New School in New York City, got a Facebook account at 17 and chronicled her college life in detail, from rooftop drinks with friends to dancing at a downtown club. Recently, though, she has had second thoughts.
Concerned about her career prospects, she asked a friend to take down a photograph of her drinking and wearing a tight dress. When the woman overseeing her internship asked to join her Facebook circle, Ms. Liu agreed, but limited access to her Facebook page. “I want people to take me seriously,” she said.
Michael Nagle for The New York Times
Min Liu, thinking about her career, has begun removing personal information from the Web.
The conventional wisdom suggests that everyone under 30 is comfortable revealing every facet of their lives online, from their favorite pizza to most frequent sexual partners. But many members of the tell-all generation are rethinking what it means to live out loud.
While participation in social networks is still strong, a survey released last month by the University of California, Berkeley, found that more than half the young adults questioned had become more concerned about privacy than they were five years ago — mirroring the number of people their parent’s age or older with that worry.
They are more diligent than older adults, however, in trying to protect themselves. In a new study to be released this month, the Pew Internet Project has found that people in their 20s exert more control over their digital reputations than older adults, more vigorously deleting unwanted posts and limiting information about themselves. “Social networking requires vigilance, not only in what you post, but what your friends post about you,” said Mary Madden, a senior research specialist who oversaw the study by Pew, which examines online behavior. “Now you are responsible for everything.”
The erosion of privacy has become a pressing issue among active users of social networks. Last week, Facebook scrambled to fix a security breach that allowed users to see their friends’ supposedly private information, including personal chats.
Sam Jackson, a junior at Yale who started a blog when he was 15 and who has been an intern at Google, said he had learned not to trust any social network to keep his information private. “If I go back and look, there are things four years ago I would not say today,” he said. “I am much more self-censoring. I’ll try to be honest and forthright, but I am conscious now who I am talking to.”
He has learned to live out loud mostly by trial and error and has come up with his own theory: concentric layers of sharing.
His Facebook account, which he has had since 2005, is strictly personal. “I don’t want people to know what my movie rentals are,” he said. “If I am sharing something, I want to know what’s being shared with others.”
Mistrust of the intentions of social sites appears to be pervasive. In its telephone survey of 1,000 people, the Berkeley Center for Law and Technology at the University of California found that 88 percent of the 18- to 24-year-olds it surveyed last July said there should be a law that requires Web sites to delete stored information. And 62 percent said they wanted a law that gave people the right to know everything a Web site knows about them.
That mistrust is translating into action. In the Pew study, to be released shortly, researchers interviewed 2,253 adults late last summer and found that people ages 18 to 29 were more apt to monitor privacy settings than older adults are, and they more often delete comments or remove their names from photos so they cannot be identified. Younger teenagers were not included in these studies, and they may not have the same privacy concerns. But anecdotal evidence suggests that many of them have not had enough experience to understand the downside to oversharing.
Elliot Schrage, who oversees Facebook’s global communications and public policy strategy, said it was a good thing that young people are thinking about what they put online. “We are not forcing anyone to use it,” he said of Facebook. But at the same time, companies like Facebook have a financial incentive to get friends to share as much as possible. That’s because the more personal the information that Facebook collects, the more valuable the site is to advertisers, who can mine it to serve up more targeted ads.
Two weeks ago, Senator Charles E. Schumer, Democrat of New York, petitioned the Federal Trade Commission to review the privacy policies of social networks to make sure consumers are not being deliberately confused or misled. The action was sparked by a recent change to Facebook’s settings that forced its more than 400 million users to choose to “opt out” of sharing private information with third-party Web sites instead of “opt in,” a move which confounded many of them.
Mr. Schrage of Facebook said, “We try diligently to get people to understand the changes.”
But in many cases, young adults are teaching one another about privacy.
Ms. Liu is not just policing her own behavior, but her sister’s, too. Ms. Liu sent a text message to her 17-year-old sibling warning her to take down a photo of a guy sitting on her sister’s lap. Why? Her sister wants to audition for “Glee” and Ms. Liu didn’t want the show’s producers to see it. Besides, what if her sister became a celebrity? “It conjures up an image where if you became famous anyone could pull up a picture and send it to TMZ,” Ms. Liu said.
Andrew Klemperer, a 20-year-old at Georgetown University, said it was a classmate who warned him about the implications of the recent Facebook change — through a status update on (where else?) Facebook. Now he is more diligent in monitoring privacy settings and apt to warn others, too.
Helen Nissenbaum, a professor of culture, media and communication at New York University and author of “Privacy in Context,” a book about information sharing in the digital age, said teenagers were naturally protective of their privacy as they navigate the path to adulthood, and the frequency with which companies change privacy rules has taught them to be wary.
That was the experience of Kanupriya Tewari, a 19-year-old pre-med student at Tufts University. Recently she sought to limit the information a friend could see on Facebook but found the process cumbersome. “I spent like an hour trying to figure out how to limit my profile, and I couldn’t,” she said. She gave up because she had chemistry homework to do, but vowed to figure it out after finals.
“I don’t think they would look out for me,” she said. “I have to look out for me.”
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